Shipping policy

Shipping Policy

Welcome to the My Store! We’re thrilled to deliver your favorite Home and Kitchen products right to your door.

Shipping Destinations

We currently ship to the United States and Canada only.

Please note: we do not ship to P.O. Boxes, APO/FPO addresses, or other international destinations at this time.

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

You’ll receive a confirmation email once your order is shipped.

Delivery Time

United States: 3–5 business days after processing

Canada: 5–7 business days after processing

Delivery times may vary slightly depending on location and courier delays.

Shipping Costs

Free Standard Shipping on all orders over $120

For orders under $100, a flat-rate shipping fee of $5.95 applies

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery in real time.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact our support team at hameeda.khan@hotmail.com within 7 days of the expected delivery date.

We’ll investigate and make it right as quickly as possible.